Terms and Conditions negawin188 —
Malaysia Platform Guidelines

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and negawin188 ("Platform", "we", "company"). These Terms govern your use of all services, games, features and content available through the negawin188.com website and the negawin188 mobile app.

By accessing the website, registering an account, making a deposit, or using any negawin188 service, you confirm that you have read, understood, and agreed to be fully bound by these Terms. This acceptance takes effect immediately and remains in force for as long as your account is active.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy each of which forms part of the overall agreement between you and negawin188.

To use negawin188 services, you must meet all of the following eligibility requirements at all times:

• Be at least 18 years of age at the time of registration and remain so throughout the entire period of use.
• Acting as an individual on your own behalf and not as a representative or agent of any third party.
• Not currently serving a self-exclusion period imposed by yourself or by the platform.
• Have full legal capacity to enter into a binding agreement.
• Not included on any list of individuals prohibited from using online gambling services by any relevant authority.

During registration, you are required to provide accurate, truthful and complete information including your full name, date of birth, phone number and a valid email address. Any false or misleading information provided during registration may result in your account being suspended and your winnings forfeited.

Negawin188 reserves the right to request identity verification documents at any time as part of the KYC (Know Your Customer) process. Accepted documents include the MyKad national identity card, passport or official documents issued by the Malaysian government. KYC must be completed before the first withdrawal is approved.

Once your account is successfully registered, you are solely responsible for keeping your login credentials secure. Your password must be unique and must not be shared with any third party. negawin188 will never ask for your password via email, phone or live chat.

You are responsible for all activity that occurs in your account, including transactions made by unauthorised parties due to your own negligence in safeguarding your login credentials. If you suspect your account has been compromised, contact the negawin188 support team immediately via live chat.

Negawin188 reserves the right to close, suspend, or restrict any account that shows signs of misuse, fraudulent activity, or violation of platform terms. In such cases, the account will be reviewed and a final decision will be communicated to the account holder within a reasonable timeframe.

Accounts inactive for 12 consecutive months will be considered dormant. negawin188 reserves the right to impose a monthly administration fee on dormant accounts once that period has elapsed and a written notice has been sent to the registered email address.

Negawin188 accepts deposits via FPX, Maybank2U, CIMB Clicks, Public Bank, Touch 'n Go eWallet, and GrabPay. All transactions are processed in Malaysian Ringgit (MYR) with no foreign currency conversion fees.

Deposit Requirements:

• Minimum deposit: MYR 20 for most payment methods.
• Deposited funds must originate from a legitimate source and belong solely to the registered user.
• Deposits made using a payment method in someone else's name will not be processed and will be returned.
• Negawin188 is not responsible for any delays caused by the user's bank or third-party payment providers.

Withdrawal Requirements:

• Minimum withdrawal: MYR 50 for most payment methods.
• The KYC verification process must be fully completed before the first withdrawal request can be approved.
• Withdrawals can only be made to a bank account or digital wallet registered under the same name as the negawin188 account.
• Once KYC is complete, withdrawals are processed in under 60 seconds during normal operating hours.
• Negawin188 reserves the right to request additional supporting documents for withdrawals exceeding a certain threshold as an anti-money laundering measure.

Negawin188 offers a variety of bonuses and promotions to registered members from time to time. Each bonus and promotion is subject to specific terms displayed alongside the relevant offer. The following general terms apply to all bonus types unless stated otherwise:

• All bonuses are subject to wagering requirements before a withdrawal can be made. The wagering requirement for each bonus will be clearly stated in the relevant promotion terms.
• Bonuses may only be claimed by eligible users who meet the specified requirements. negawin188 reserves the right to void bonuses claimed by ineligible users without notice.
• Using multiple accounts to claim the same bonus is strictly prohibited and will result in the cancellation of all bonuses and suspension of the accounts involved.
• Negawin188 reserves the right to modify, suspend or terminate any promotion at any time with a minimum of 24 hours' notice, except under extraordinary circumstances.
• Unused free credit bonuses will expire after the validity period stated in the relevant promotion's terms.
• Wins arising from no-deposit free bonuses are subject to a maximum withdrawal limit, which will be specified in each respective offer.

Negawin188 is not liable for any losses incurred as a result of using a bonus without first reading the promotion terms. It is the user's responsibility to fully understand the conditions of each promotion before claiming it.

All games available on the negawin188 platform — including slots, Live Casino, Sports Betting and bingo — have specific rules that all players must follow. The specific rules for each game can be found within the game interface.

The random number generator (RNG) used by negawin188 is regularly audited by an independent body to ensure the fairness of every game outcome. The Return to Player (RTP) value for each slot game is openly displayed in the game information.

Negawin188 reserves the right to void any bets or game rounds affected by technical disruptions, software errors or circumstances beyond the platform's control. In such cases, the affected wagered amount will be returned to the user's account balance.

For live Sports Betting, results recorded by the negawin188 system are final. Any dispute regarding betting outcomes must be submitted to the support team within 48 hours of the date the relevant bet was settled.

The following conduct is strictly prohibited on the negawin188 platform and may result in permanent account suspension or closure:

• Registering more than one account, whether using the same or different personal information.
• Using automation software, bots, scripts, or unauthorised third-party tools to play or interact with the platform.
• Attempting to exploit software errors, system disruptions or technical vulnerabilities of the platform.
• Colluding with other players to manipulate game outcomes.
• Using illegally obtained funds or engaging in any money laundering activity through the platform.
• Depositing funds using a payment method that does not belong to you or without the account owner's authorisation.
• Threatening, harassing, or behaving rudely toward members of the negawin188 support team.
• Spreading false information about negawin188 on social media or public platforms.

Negawin188 reserves the right to suspend or close any user account without prior notice if there is evidence or reasonable suspicion that the account is involved in activities that violate these Terms. During the suspension period, access to all platform functions including deposits, games and withdrawals will be restricted.

While an investigation is ongoing, the balance in the suspended account will be temporarily frozen. If the investigation finds no violation, the balance will be returned to the user along with restored withdrawal access. If a violation is proven, negawin188 reserves the right to forfeit the balance.

Users may also close their account at any time by contacting the negawin188 support team. Prior to closure, all eligible balances may be withdrawn following the standard withdrawal procedure. Bonus balances that have not met the wagering requirements are not eligible for withdrawal upon account closure at the user's request.

The collection, processing and storage of negawin188 users' personal data is carried out in accordance with Privacy Policy that has been established. By using this platform, you agree to the data collection practices as described in our Privacy Policy.

Negawin188 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. User personal data will not be sold, rented, or shared with third parties for marketing purposes without the user's explicit consent.

Users have the right to request access to their personal data held by negawin188, request correction of inaccurate information, or request data deletion under certain circumstances in accordance with applicable data protection laws in Malaysia. Such requests can be submitted through our support team.

To the extent permitted by applicable law, negawin188 shall not be liable for any direct, indirect, incidental or consequential losses arising from:

• Use of or inability to use the platform due to technical disruptions or scheduled maintenance.
• Loss or damage to data resulting from security breaches beyond negawin188's control.
• Valid game outcomes that do not favour the user — game results are final and cannot be disputed on the grounds of luck alone.
• Actions of third parties including payment providers or game software developers.
• Losses resulting from the user's own negligence in maintaining the security of their account information.

Negawin188's maximum total liability to any user under any circumstances shall not exceed the net deposit amount made by that user in the 30 days preceding the submission of the liability claim.

Negawin188 is fully committed to responsible gaming practices and the long-term well-being of all platform users. Our platform provides a range of self-management tools that users can configure at any time through their account settings:

• Deposit Limit: Set daily, weekly or monthly deposit limits to keep your spending in check.
• Session Time Limit: Configure session time reminders to help you manage the duration of your gaming sessions.
• Temporary Break: Use the pause feature to take a break from the platform for a duration of your choosing.
• Self-Exclusion: Long-term self-exclusion options are available for users who require more serious support.

If you or someone you know is showing signs of a gambling problem, please contact the negawin188 support team or visit the Responsible Gaming for more information and available support resources.

Negawin188 reserves the right to amend, update or replace these Terms and Conditions at any time based on operational needs, legal changes or platform improvements. Any material amendments will be communicated to users via email or in-platform notification at least 7 days before taking effect.

Continued use of the negawin188 platform after amendments take effect constitutes acceptance of the revised terms. If you disagree with any amendment, you have the right to close your account before it takes effect without any penalty.

These Terms and Conditions are governed by applicable law. Any dispute arising in connection with these Terms shall first be resolved through good-faith negotiation before any legal action is taken. For any enquiries regarding these Terms, please contact the negawin188 support team via live chat, available 24 hours a day, 7 days a week.